Terms & Conditions
We provide complete documentation for customs processes in your country. We guarantee a full replacement of goods or a 100% refund if the goods do not arrive at the legally specified destination country address. Delivery is door-to-door, with all customs clearance processes handled by our expedition company or broker. We also accept requests for special documents
Our production engine has a capacity of 750 kg per day. However, the production process may experience disruptions due to natural conditions, raw material delivery, or machinery damage, especially for large orders
Normal shipping times are as follows:
- DHL, EMS, UPS: 6-9 days
- Air Cargo: 7-14 days
- Containers: 30-45 days
However, in certain cases, there may be a queue, stacking of shipments, or changes in the delivery path. We strive to minimize any delays and provide accurate shipping information
When visiting www.vendorkratom.com or contacting us via email, you are engaging in electronic communication with us. By doing so, you consent to receiving communications from us electronically. We will correspond with you via email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically fulfill any legal requirement for such communications to be in writing